Returns accepted within 30 days of purchase unless otherwise noted.
All merchandise must be in saleable condition for a credit or refund to be issued.
No damaged merchandise will be accepted.
All landscape stone returns must be made within 14 days. Landscape stone will incur a 20% restocking charge. No returns on special ordered stones. Pick up charges will be applied if applicable.
Landscape stone must be in the same condition that it was sold.
No returns on Bulk products or Special Order items.
Plant material does not come with a warranty.
All product warranties are through the manufacturer.
‘As is’ and Clearance products are final sale - no refunds or exchanges.
Coupons are non-refundable.
Refund will be given in like manner as purchased.
All Check refunds will be given after 10-14 business days.
Cash refunds over $50 will be refunded by check.
When paying by check, it is necessary to be enrolled in our free Birds & Blooms rewards program. Returned checks will be assessed a $30 fee.
Yard Waste Accepted Materials
Only the following materials can be included in yardwaste drop-off: grass clippings, brush, branches, leaves, shrubs (remove soil from roots), wood chips (including mulch).
Absolutely no: trash, soil, paper (including paper yard waste bags), rocks or gravel.